It’s International Receptionists Day!
A big shout out to our fantastic team of veterinary receptionists on International Receptionists Day! As our dedicated cat clinic receptionist and an International Society of Feline Medicine Cat Friendly Receptionist, most of you will see Charlotte when you first come into The West Midlands Cat Clinic, although you’ll also see Jo, Beth and Holly from time to time too. Being a veterinary receptionist is a hugely diverse role and ranges from managing the phones and booking appointments to putting up medications, managing stock, checking the waiting room and reception areas are clean and tidy, dealing with queries, supporting the clinical team with following up on lab results and history requests, general problem-solving and so much more! And as a cat clinic receptionist, our role is also to ensure that your feline friend is as comfortable and as stress-free as possible while you’re in our reception – and that you feel as relaxed and as stress-free as possible while your feline friend is with us too!