Going the extra mile to improve experience

Although Veterinary Nursing Awareness Month officially ended yesterday, we’re also devoting the first week in June to profiling our fabulous nurses and the amazing job they do.

This is a particularly apt photo of our Registered Veterinary Nurse Rachael, which was used by the charity International Cat Care (ICC) to champion veterinary nurses during Veterinary Nursing Awareness Month. With an ISFM Advanced Certificate in Feline Behaviour and a deep passion for all things cats, Rachael is our nurse Cat Friendly Clinic Advocate. Her responsibilities in this role include ensuring our cat facilities meet the highest ICC Cat Friendly Clinic accreditation standards, that we continue to review how we can make in-practice experience better for cats, advising clients on feline wellbeing, signposting colleagues to relevant training and training new team members on our cat friendly policies. We’re really proud that Rachael has been invited to support the International Cat Care team at their World Congress in the past, in recognition of her knowledge and investment in feline care.

Rachael is currently coordinating our three-yearly Cat Friendly Clinic re-accreditation applications for The West Midlands Cat Clinic and 387 Vets. Watch this space for news later in the year!